Support center

Reach the right team quickly.

Send us your question about PLT, Urbansurf or a corporate matter with a clear subject line so we can direct it properly.

Urbansurf support

For account, membership, activity, payment or app questions, include the email address you use and a screenshot whenever possible.

For press, brand, venue, event or strategic partnership enquiries, share the context and your contact details clearly.

When reporting an issue, including your device, operating system, app version and reproduction steps helps us resolve it faster.

PLT

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